PS5 4K HDR but no 120Hz/VRR (TV + HDMI settings) — fixes

Quick answer

• Ensure your TV supports 120Hz and VRR.
• Use a certified Ultra High Speed HDMI cable.
• Check and adjust your PS5 video output settings.
• Update your TV firmware if necessary.

Symptoms

• PS5 displays in 4K HDR but does not show 120Hz or VRR options.
• Games may not run at the expected refresh rate.
• Screen flickering or tearing during gameplay.

Quick checks

• Verify that your TV model supports 120Hz and VRR.
• Confirm that the HDMI port used on your TV is compatible with these features.
• Make sure your PS5 is connected using a high-quality HDMI cable.
• Check if your PS5 system software is up to date.

Step-by-step fix

1. Check TV Specifications:

   • Look up your TV model online to confirm it supports 120Hz and VRR.

2. Use the Right HDMI Port:

   • Ensure you are using the HDMI port on your TV that supports 120Hz and VRR. This is often labeled as HDMI 2.1.

3. Inspect HDMI Cable:

   • Use a certified Ultra High Speed HDMI cable. Consider upgrading your cable if unsure. Certified Ultra High Speed HDMI Cable (paid link).

4. Adjust PS5 Video Output Settings:

   • Go to Settings > Screen and Video > Video Output.
   • Set Resolution to 4K.
   • Enable 120Hz Output if available.
   • Enable VRR if your TV supports it.

5. Update TV Firmware:

   • Check your TV settings for any available firmware updates and install them.

6. Restart Devices:

   • Restart both your PS5 and TV after making changes to ensure settings take effect.

If it still doesn’t work

• Try a different HDMI cable or port on your TV.
• Test your PS5 with another TV that supports 120Hz and VRR to rule out device issues.
• Reset your PS5 video settings by holding the power button until you hear a second beep, then select the option to reset video settings.

Want the Best Picture for Your PS5?

If PS5 4K, HDR, or HDMI issues keep coming up, the TV you're using matters as much as the settings. Our best gaming TVs for PS5 and Xbox guide covers TVs with 4 HDMI 2.1 ports, sub-10ms input lag, and proper VRR support — so you can run 4K/120Hz without black screen or handshake issues.

FAQ

• What does VRR mean?

  • Variable Refresh Rate (VRR) allows the display to adjust its refresh rate dynamically to match the frame rate of the game, reducing screen tearing.

• Why isn’t 120Hz showing on my PS5?

  • It may be due to incompatible TV settings, HDMI port limitations, or the HDMI cable not supporting the required bandwidth.

• How do I know if my TV supports 120Hz?

  • Check the manufacturer's specifications or user manual for your TV model.

• Who should I contact if issues persist?

  • Reach out to your TV manufacturer’s customer support for assistance or consult the PS5 support page.

• What games support 120Hz on PS5?

  • Many popular titles, such as "Call of Duty: Warzone" and "Demon's Souls," support 120Hz gameplay.

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