Quick answer
- Ensure your HDMI cable is securely connected to both the PS5 and the TV.
- Try a different HDMI port on your TV.
- Restart your PS5 by holding the power button until you hear a second beep.
- Consider using a certified HDMI cable for optimal performance, like this Certified Ultra High Speed HDMI cable (paid link).
Symptoms
If your PS5 is displaying a black screen, you may notice:
- No image on the TV, even though the console is powered on.
- The TV may show "No Signal" or a similar message.
- The console's LED light is on, indicating it's powered, but nothing appears on the screen.
Quick checks
Before diving into more complex troubleshooting, perform these quick checks:
- Confirm that your TV is set to the correct HDMI input.
- Ensure the PS5 is turned on and not in Rest Mode.
- Check for any visible damage to the HDMI cable.
Step-by-step fix
-
Power Cycle the PS5: Turn off the PS5 completely by holding the power button until you hear a second beep. Unplug it from the power source for a minute, then plug it back in and turn it on.
-
Check HDMI Connections: Disconnect the HDMI cable from both the PS5 and the TV. Reconnect it firmly, ensuring it clicks into place at both ends.
-
Try a Different HDMI Port: Switch the HDMI cable to another port on your TV. This can help determine if the issue is with the port itself.
-
Test with Another HDMI Cable: If possible, use a different HDMI cable to see if the issue persists. A faulty cable can often be the culprit.
-
Boot in Safe Mode: If the screen remains black, try booting your PS5 in Safe Mode. To do this, turn off the console completely, then hold the power button until you hear a second beep (about 7 seconds). Connect a controller with a USB cable and press the PS button. Select "Change Video Output" to reset the resolution.
-
Reset Display Settings: If you can access Safe Mode, select "Change Resolution" and then restart the PS5. This will set the resolution to a compatible setting for your TV.
If it still doesn't work
If you've tried all the above steps and the black screen persists, consider:
- Testing the PS5 on a different TV to rule out a TV issue.
- Contacting PlayStation Support for further assistance or potential repairs.
Want the Best Picture for Your PS5?
If PS5 4K, HDR, or HDMI issues keep coming up, the TV you're using matters as much as the settings. Our best gaming TVs for PS5 and Xbox guide covers TVs with 4 HDMI 2.1 ports, sub-10ms input lag, and proper VRR support — so you can run 4K/120Hz without black screen or handshake issues.
FAQ
Q: Why is my PS5 showing a black screen?
A: This can be due to a loose HDMI connection, a faulty HDMI cable, or an issue with the TV settings.
Q: How can I tell if my HDMI cable is faulty?
A: If the cable works with another device or if a different cable works with your PS5, the original cable may be faulty.
Q: What should I do if my TV says "No Signal"?
A: Ensure the PS5 is powered on, check the HDMI connections, and switch to the correct input on your TV.
Q: Can I use a regular HDMI cable with my PS5?
A: While you can use a regular HDMI cable, using a certified Ultra High Speed HDMI cable is recommended for the best performance.
Q: What if my PS5 is still under warranty?
A: If your PS5 is still under warranty and you can't resolve the issue, contact PlayStation Support for repair or replacement options.