Sony Bravia audio delay / lip sync on ARC/eARC — settings that fix it

Quick answer

• Check and adjust the audio delay settings in your Sony Bravia TV.
• Ensure your HDMI cable is high-speed and supports ARC/eARC. Consider using a Certified Ultra High Speed HDMI Cable (paid link).
• Disable any sound enhancements or processing features in the TV settings.

Symptoms

• Audio and video are out of sync, causing a noticeable delay.
• Voices do not match the lip movements on screen.
• Occasional audio dropouts or interruptions during playback.

Quick checks

• Verify that your HDMI cable is properly connected to the ARC/eARC port on both the TV and the audio device.
• Make sure your audio device (soundbar or receiver) is set to the correct input for ARC/eARC.
• Restart both the TV and the audio device to reset the connection.

Step-by-step fix

1. Access TV settings:

   • Go to the "Settings" menu on your Sony Bravia TV.

2. Navigate to Audio settings:

   • Look for "Sound" or "Audio" settings.

3. Adjust audio delay:

   • Find options like "Audio Delay" or "Lip Sync" and adjust the delay to synchronize audio with video.

4. Disable sound enhancements:

   • Turn off any sound effects or enhancements that may cause processing delays, such as "ClearAudio+" or "Surround Sound."

5. Check HDMI settings:

   • Ensure that HDMI ARC/eARC is enabled in the HDMI settings menu.

6. Test with different content:

   • Play various media types (TV shows, movies, streaming) to see if the issue persists across all formats.

If it still doesn’t work

• Update firmware: Check for software updates for your Sony Bravia TV and audio device. Install any available updates.
• Try a different HDMI cable: A faulty or incompatible HDMI cable can cause issues. Consider replacing it with a high-speed cable.
• Factory reset: As a last resort, perform a factory reset on your TV. Be aware this will erase all your settings.

FAQ

• Why is there an audio delay on my Sony Bravia TV?

  • Audio delay can occur due to processing time in the TV or audio device, especially with sound enhancements enabled.

• How do I know if my HDMI cable supports ARC/eARC?

  • Check the specifications on the cable packaging or product description. High-speed HDMI cables typically support ARC/eARC.

• What is the best setting for audio delay?

  • There is no one-size-fits-all setting; it often requires manual adjustment until the audio syncs with the video.

• Can my internet connection affect audio delay?

  • A slow internet connection can cause buffering in streaming services, leading to audio/video sync issues, but it won't affect local playback.

• What should I do if the problem occurs only with certain apps?

  • Check for updates to the app, or try reinstalling it. Some apps may have their own audio settings that need adjustment.

Related fixes

• For more troubleshooting on audio issues, check out Fixing audio dropouts on Sony TVs.
• Learn how to set up ARC on your TV and soundbar.
• Explore solutions for HDMI connection problems.