Quick answer
- Ensure your TV supports 120Hz and VRR.
- Use a certified Ultra High Speed HDMI cable.
- Check and adjust your PS5 video output settings.
- Update your TV firmware if necessary.
Symptoms
- PS5 displays in 4K HDR but does not show 120Hz or VRR options.
- Games may not run at the expected refresh rate.
- Screen flickering or tearing during gameplay.
Quick checks
- Verify that your TV model supports 120Hz and VRR.
- Confirm that the HDMI port used on your TV is compatible with these features.
- Make sure your PS5 is connected using a high-quality HDMI cable.
- Check if your PS5 system software is up to date.
Step-by-step fix
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Check TV Specifications:
- Look up your TV model online to confirm it supports 120Hz and VRR.
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Use the Right HDMI Port:
- Ensure you are using the HDMI port on your TV that supports 120Hz and VRR. This is often labeled as HDMI 2.1.
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Inspect HDMI Cable:
- Use a certified Ultra High Speed HDMI cable. Consider upgrading your cable if unsure. Certified Ultra High Speed HDMI Cable (paid link).
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Adjust PS5 Video Output Settings:
- Go to Settings > Screen and Video > Video Output.
- Set Resolution to 4K.
- Enable 120Hz Output if available.
- Enable VRR if your TV supports it.
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Update TV Firmware:
- Check your TV settings for any available firmware updates and install them.
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Restart Devices:
- Restart both your PS5 and TV after making changes to ensure settings take effect.
If it still doesn’t work
- Try a different HDMI cable or port on your TV.
- Test your PS5 with another TV that supports 120Hz and VRR to rule out device issues.
- Reset your PS5 video settings by holding the power button until you hear a second beep, then select the option to reset video settings.
FAQ
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What does VRR mean?
- Variable Refresh Rate (VRR) allows the display to adjust its refresh rate dynamically to match the frame rate of the game, reducing screen tearing.
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Why isn’t 120Hz showing on my PS5?
- It may be due to incompatible TV settings, HDMI port limitations, or the HDMI cable not supporting the required bandwidth.
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How do I know if my TV supports 120Hz?
- Check the manufacturer's specifications or user manual for your TV model.
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Who should I contact if issues persist?
- Reach out to your TV manufacturer’s customer support for assistance or consult the PS5 support page.
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What games support 120Hz on PS5?
- Many popular titles, such as "Call of Duty: Warzone" and "Demon's Souls," support 120Hz gameplay.