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General · Cables & Connections · 2025-11-18

Fix General HDMI no-signal and handshake problems

Fix General HDMI no-signal and handshake problems

TL;DR

Quick diagnosis

When this usually happens

This usually starts after changing one part of the HDMI chain: swapping cables, adding a receiver/switch, enabling 4K/HDR/VRR, or after a firmware update that resets HDMI “Enhanced/Deep Color” settings. It’s also common when a source device wakes faster than the TV/receiver and the handshake happens in the wrong order.

Ranked fixes (fastest first)

1) Confirm the correct TV input (yes, really)

Make sure the TV is on the HDMI input where the source is connected.

If the TV times out and switches sources (common on some TVs), then it may look like a failure when it’s just on the wrong input.

2) Prove the TV port works with a known-good source

Plug a known-good device (streaming stick, console, Blu-ray) into the same HDMI port.

If the known-good device works on that port, then the TV port is fine and the original source/cable/chain is the issue.

If nothing works on that port, then switch to another HDMI port and continue troubleshooting there.

3) Simplify the chain to “source → TV direct”

Remove receivers, switches, soundbars (in the video path), and adapters.

If direct works, then the removed device is the problem (AVR/switch/soundbar passthrough), not the TV.

If direct still fails, then focus on cable/port settings and source output settings.

4) Cold-boot the chain (forces a fresh handshake)

Unplug power to:

Wait 60 seconds, then power on in this order:

  1. TV (let it fully boot)
  2. receiver/switch (if used)
  3. source

If the picture returns only after a full unplug, then the HDMI controller/handshake was stuck.

5) Force the TV HDMI port into the correct mode (Enhanced/Deep Color)

Many TVs have per-port settings like “Enhanced format,” “HDMI Deep Color,” or “4K/120 mode.”

If 4K/HDR/120Hz fails but 1080p works, then the port may still be in “Standard” mode and needs Enhanced enabled.

6) Step features back up in a controlled order

Start stable, then add features:

  1. 1080p SDR
  2. 4K SDR
  3. 4K HDR
  4. 4K 120Hz / VRR (if supported)

If it fails the moment you enable HDR, then bandwidth or HDR negotiation is failing (cable/port/middle device).

If it fails only when enabling 120Hz/VRR, then the chain can’t carry full HDMI 2.1 features reliably.

7) Receiver / switch passthrough settings (only if a middle device exists)

If you use an AVR or HDMI switch:

If direct-to-TV works but through the receiver fails, then the receiver’s HDMI mode/port capability is the limiting factor.

8) Cable sanity check (especially for 4K/HDR/120Hz)

Swap to a short, certified cable for testing.

If a new short cable restores the signal at high bandwidth modes, then the original cable was marginal (even if it “used to work” at 1080p).

9) Adapter/dock isolation (only if an adapter is in the chain)

If you’re using any adapter/converter in the path, remove it and test direct HDMI.

If removing the adapter fixes it, then the adapter is the bottleneck or failing handshake.

10) Firmware updates (late-stage only)

Only after the above:

After updates, re-check that HDMI Enhanced/Deep Color settings did not revert.

What usually does NOT help

Scenario example

Scenario example: A console works at 4K60 direct to the TV, but shows “No Signal” when routed through a receiver. A cold boot restores video temporarily, but enabling 4K120 breaks it again. Switching the receiver input to Enhanced/8K mode and using a short certified cable between receiver → TV stabilizes 4K120.

If you still cannot get a picture

Build a simple matrix:

If you can clearly show “direct works, through device fails,” you’ve already identified the root cause for support or replacement decisions.

🛒 Recommended Fix-It Gear

Zeskit Maya 8K 48Gbps Certified HDMI Cable (6.5ft)
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