Quick answer
- Ensure all connections are secure and properly plugged in.
- Check the audio output settings on your device.
- Restart the Marantz SR6008 and any connected devices.
- Try using a different HDMI cable, such as a Certified Ultra High Speed HDMI cable (paid link).
Symptoms
You may experience the following issues with your Marantz SR6008:
- No sound from any audio source.
- Sound intermittently cutting out.
- Audio only coming from certain channels or sources.
- The receiver powers on, but there’s no audio output.
Quick checks
- Verify that the receiver is set to the correct input source.
- Make sure the volume is turned up and not muted.
- Check if the speakers are connected properly.
- Confirm that the source device (like a TV or streaming device) is functioning correctly.
Step-by-step fix
- Power Cycle the Receiver: Turn off the Marantz SR6008 and unplug it from the wall. Wait for about 30 seconds, then plug it back in and power it on.
- Check Input Source: Use the remote to select the correct input source. Ensure it matches the device you are trying to use (e.g., TV, Blu-ray player).
- Inspect Connections: Look at all HDMI and speaker connections. Make sure they are secure and free of dust or damage.
- Adjust Audio Settings: Go to the receiver's menu and check the audio settings. Ensure the audio output is configured correctly for your setup.
- Test with Another Device: Connect a different audio source to the receiver to see if sound works. This helps determine if the issue is with the receiver or the original source device.
- Factory Reset: If all else fails, consider performing a factory reset on the Marantz SR6008. Refer to the user manual for instructions on how to do this.
If it still doesn't work
If you've tried all the above steps and still have no sound, it may be time to consult with a professional technician or contact Marantz support for further assistance.
Thinking About Upgrading Your AV Receiver?
If your receiver is causing recurring HDMI, eARC, or audio issues, it may be worth evaluating whether a newer model solves the problem at the hardware level. Our best AV receivers under $500 guide covers current picks with HDMI 2.1, eARC, and Dolby Atmos — including the Denon AVR-S770H and Yamaha RX-V4A which handle modern 4K/120Hz passthrough reliably.
FAQ
Q: Why is my Marantz SR6008 not producing sound?
A: This could be due to incorrect input settings, loose connections, or issues with the source device. Follow the troubleshooting steps outlined above.
Q: How do I reset my Marantz SR6008?
A: To reset, locate the reset option in the settings menu. This will restore the receiver to factory settings.
Q: Can I use Bluetooth with my Marantz SR6008?
A: Yes, the SR6008 supports Bluetooth connectivity. Ensure your Bluetooth device is paired correctly.
Q: What should I do if the sound cuts out intermittently?
A: Check the HDMI connections and try a different HDMI cable. You may also want to check for firmware updates for your receiver.
Q: Is there a way to improve sound quality?
A: Ensure your speakers are positioned correctly and consider using a high-quality HDMI cable for better audio transmission.