Quick answer
- Ensure all connections are secure and properly plugged in.
- Check the volume level on both the Marantz NR1504 and your TV or other devices.
- Confirm the correct input source is selected on the receiver.
- Try using a different HDMI cable, such as a Certified Ultra High Speed HDMI cable (paid link).
Symptoms
You may experience no sound from your Marantz NR1504 receiver even though it appears to be powered on. This can happen when watching TV, streaming content, or using any connected devices. You might also notice that the receiver's display shows the correct input source, but there is silence from the speakers.
Quick checks
- Verify that the receiver is turned on and not in standby mode.
- Check the speaker connections to ensure they are secure.
- Make sure the TV or other devices connected to the receiver are powered on.
- Confirm that the mute function is not activated on the receiver or the connected device.
Step-by-step fix
-
Power Cycle the Receiver: Turn off the Marantz NR1504 and unplug it from the power outlet. Wait for about 30 seconds, then plug it back in and turn it on.
-
Check Input Source: Press the "Input" button on the remote control or the receiver itself to cycle through the available input sources. Make sure you select the correct one that corresponds to the device you are using.
-
Inspect HDMI Connections: Ensure that all HDMI cables are securely connected. If you suspect a cable issue, replace it with a new one, like a Certified Ultra High Speed HDMI cable (paid link).
-
Adjust Volume Levels: Use the remote to increase the volume on the Marantz NR1504. Also, check the volume level on your TV or connected device to ensure it is not muted or set too low.
-
Speaker Setup: Go to the receiver's setup menu and check the speaker configuration. Make sure all speakers are enabled and correctly configured.
-
Firmware Update: Check if there are any firmware updates available for your Marantz NR1504. Updating the firmware can resolve sound issues and improve performance.
-
Factory Reset: If all else fails, perform a factory reset on the receiver. This will restore all settings to their original state. Refer to the user manual for instructions on how to do this.
If it still doesn't work
If you've followed all the steps and still have no sound, it may be time to contact Marantz support or consult a professional technician. There could be a hardware issue that requires expert attention.
Thinking About Upgrading Your AV Receiver?
If your receiver is causing recurring HDMI, eARC, or audio issues, it may be worth evaluating whether a newer model solves the problem at the hardware level. Our best AV receivers under $500 guide covers current picks with HDMI 2.1, eARC, and Dolby Atmos — including the Denon AVR-S770H and Yamaha RX-V4A which handle modern 4K/120Hz passthrough reliably.
FAQ
Q: Why is my Marantz NR1504 not producing sound?
A: Common reasons include incorrect input selection, muted settings, or faulty connections.
Q: How can I tell if my receiver is in standby mode?
A: If the power indicator light is orange or not lit, the receiver is likely in standby mode. Press the power button to turn it on.
Q: Can I use Bluetooth with my Marantz NR1504?
A: Yes, the NR1504 supports Bluetooth connectivity, allowing you to stream audio from compatible devices.
Q: What should I do if the sound cuts out intermittently?
A: Check the HDMI cable connections and ensure they are secure. You may also want to try a different HDMI cable.